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Updated on Monday, March 16

#20690

OMG: People that work in the engineering C&D have such an attitude problem.
You're not doing charity work, I am paying for your services and good.
Lose the attitude.

17 comments

  1. Don't they volunteer though. its not like they get paid

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    Replies
    1. they do get paid, and they should act like employees not some entitled assnuts some of them are

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    2. Yeah, we get paid and as far as customers go, the university community is pretty good - definitely better than the clientele in a public grocery store!

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  2. I have a feeling that the OP is one of "those" customers...

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    1. I don't. Often times I've had the people at the C&D give me attitude at the till.

      For example, when it's not that busy and they are in the back or organizing something, suddenly me needing to pay is such an annoyance. I get it, you were trying to use the time to do things, but the eye rolls are not needed.

      Sadly it's usually when you're trying to pay...

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  3. I didn't think they were paid

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  4. Are you talking about that one girl that works there a couple times a week? If so, I totally get you. If not, who is it you are talking about, so I can avoid those times..

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  5. Are you saying you have never felt grumpy in a customer service position part time job? Especially when stressed out by final projects and deadlines all quickly approaching and having dealt with that customer that just doesn't get it. Some examples of what I am talking about, when they don't get it;
    - wear backpack in the C&D ALL THE TIME
    - attempting to pay for food with non-cash
    - attempting to buy more than the amount of cash they have
    - paying with with crazily crumpled bills (which is beyond annoying)
    - offering no human interaction besides paying (no smile, no talking, no eye contact)
    - putting change on the counter when the cashier's hand is out waiting for the money in the hand
    - counting out exact change for an excruciatingly long amount of time when there is a big line
    ...
    I could go on, but the point is, maybe it was one of those days.

    TL/DR; OP is stressed, C&D employee is stressed, everyone is stressed!!

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    1. PREACH

      - Don't forget people who come in, heat something up, come to the till, and then realise we only take cash when there are like 3 signs saying we only take cash.

      But still, is it really that hard to pretend to be friendly to customers? Even when hungover as fuck, multiple deadlines coming up, and/or stressed from not finding a co-op job, you should be able to pretend. Just a smile, maybe an apology when you were in the back refilling coffee and made the customer wait a couple of secs, and a "have a nice day" are the only things necessary to make customers satisfied with our service.

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    2. Why do I need to smile and talk to the help?

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  6. never had a problem with them

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  7. OP, sorry to break it to you, but you are NOT paying for their services - just the goods. That's why they're so low-priced! :)

    Also, don't overgeneralise - there's no way all of the workers there have an attitude problem. Perhaps you were stressed, had a bossy tone, and their attitude reflected that? They're certainly not obliged to deal with customers treating them like shit there...

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    Replies
    1. are you kidding me?
      if we are not paying for the service, where do their paychecks come from then?

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    2. ^ From taking customers' money and giving back change, as well as keeping everything stocked. I haven't been to too many stores that are self-serving, self-paying, and self-stocking.

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    3. @7b, I think 7a was asking where the money literally comes from.

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  8. lil angel here: i think that wearing a name tag helps

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  9. You're paying for their heart as well too

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