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Updated on Saturday, October 25


OMG: Does anyone else have a problem with KW4Rent Heating? They keep saying they need to wait for a certain temperature to 'switch it on' . What are they waiting for? -40 degrees?



    When does a landlord have to turn the heat on? What temperature does my landlord have to keep my apartment at?

    If a landlord provides heat, the Act requires the landlord to keep the heat to at least 20 degrees Celsius from September 1 to June 15. In addition, many municipalities have their own property standards or bylaws about heat. You should contact you local municipal government to find out if your community has a bylaw that sets minimum standards for heat.

    What can a tenant do if their landlord does not turn on the heat?

    Heat is a vital service. If the landlord is responsible for providing heat and the landlord does not provide heat to the standards identified in the previous question, the landlord may be committing an offence. You may call the Investigations and Enforcement Unit of the Ministry of Municipal Affairs and Housing at 1-888-772-9277 or 416-585-7214 (if calling from the Toronto area).

    You should also see the Board’s brochure on Maintenance & Repair for additional remedies available to tenants.

  2. I've lived with KW4Rent for 3 years are in control of the heating. There should be a thermostat inside your apartment.

    1. There's a thermostat, but when you switch on the heat, its still cold air that comes through the vent. I went to their office for a maintenance request and they said the heat wasn't on yet.