It's not just you, OP. I haven't had any luck emailing/phoning/visiting them recently either. Unacceptable.
I have had the exact same problem OP. I understand that it is summer term but even the last council had semi regular hours during the summer term. If you want to service students and get them involved you have to be there for the students. Send an email complaint in or send a message to one of the council members directly. On a side note anyone know what is happening with the coffee shop? I thought it was supposed to be under renovations this summer ?
So no lore open door policy? That seems kid of sketch maybe I should be my refund....
@2 if the ESS coffee shop reno is anything like the MathSoc one, it won't get started for at least another year. Plant Ops are slow.
To be fair, I've heard that the ESS execs are particularly busy this term with jobs etc., and that there's only a few of them on campus which is why they've had to reduce their office hours. Still, they probably should post their reduced office hours somewhere (like on the office door) or set up vacation replies on their Gmail accounts.
@5 ya well that's no excuse for not replying to emails. I hate it when I send an email and never get a response. Whenever I get an email and haven't respond to it for a couple of days because I'm swap and haven't been able to get the response, I reply and tell them and let them know when I will be able to respond.
I say we form a mutiny!
I agree if they are not in office it is no excuse for not answering emails. Students have paid their fee the least they could do is reply to an email.
Let's not forget that they also agreed to do the summer term when they sign on for this responsibility. Part of that responsibility is to answer emails and to hold and post office hours even if they are sparse. If they want to keep the positive responses from students to their associations and ESS issues they need to continue with the open door policy so it doesn't seem cliquey or secretive.